FAQ 2019-10-31T15:44:16+00:00



Q: How is Powerclean brand?
Powerclean is famous Top 3 manufacturer of kinds of wipes in China, has:
– 14+ years: disinfecting wipes experience
– 30000 square meters factory
– 3 years warranty

Q: What Certifications do you have?
ISO9001, ISO13485,CE, FDA,SGS certifications etc. 100% quality check and durable testing before each of shipment.

Q: What is Powerclean products warranty?
3 years warranty (freely) for all Powerclean standard products.
Lifetime maintenance will be provided after the 3 year warranty period expires.

Q: What is your Payment methods?
Accept payment via T/T (Bank transfer), Western Union, and PayPal.

Q: How long is your production time?
5 working days for sample order;
10-12 working days for bulk order.

Q: What is the Shipping Way?
20-30 days by sea to your nearest seaport
2-5 days by air to your nearest airport
3-5 days by express to your doorstep


Q: We require OEM,is it possible?

 Yes,we are professional manufacturer of wet wipes,all products can be customized according to your requirements.

Q: What is your normal MOQ and the pricing tiers?

Our MOQ is according to customers packing requirements,price is according to the products details.

Q:Do we get the very best price and quality?

We offer price based on the products requirements and yes,we always offer the best price and quality to our customers.

Q:Are you a trade company or a manufacturer?

We are manufacturer with 14+ years experience.

Q:What is the lead time?

Usually it is about 12-15 days after order and artwork confirmed.

Q:What is your factory located?

We have two factory.One is in Shanghai and the other is in Jiangxi Province.

Q:How can I get the samples?

We are honored to offer the samples for free,but the freight will be collected.

Q:How does your factory do regarding quality control?

“Quality is priority.We comply with ISO standards and always improve the importance to quality controlling from the very beginning to the end.